Frequently Asked Questions

Q: Why should I book using this website?
A: By booking using this website you are dealing directly with the accommodation provider, which gives you more control over your booking.

Q: What is the earliest I can Check-in?
A: Standard check-in time is 2pm.

Q: Can I arrive late?
A: Yes, please give us a call if you're wanting to arrive after 9pm.

Q: Do you have allocated parking?
A: Yes, every room has designated parking directly in front of their room.

Q: Are your rooms non-smoking?
A: Yes, all our rooms are non-smoking.

Q: Do you have wireless internet in guest rooms?

A: Yes, our Motel offers free Wifi.

Q: Do you have an outdoor entertainment area?
A: Yes, we have a garden BBQ area located in the pool vicinity.

Q: How close are you to the shops?
A: We are only 2.5kms to Coffs Central Shopping Centre with shops including Big W, Kathmandu, Book Warehouse and a variety of cafes PLUS Woolworths and various other boutique stores.

Q: How close are you to restaurants?
A: We are within 2-5 minutes by car of number of restaurants and fast food outlets including Pizza Hut, Mc Donalds, Subway, Hungry Jacks, Red Rooster, Dominos Pizza, Chinese, Indian, Thai and Mexican. Please visit Google Maps for a detailed list.

Q: What is your Cancellation Policy?

A: Cancellations must be made at least 48 hours prior to check in date and time. Cancellations received less than 48 hours, incur the full amount.

Q: How do I guarantee my booking?
A: Credit card details are required to secure your room booking.

Q: Can I walk to Coffs Harbour?
A: Yes, Coffs Harbour central is approximately a 20-30min walk.